A deliverable is the tangible good or service your customer expects. The result is the impact your good or service makes in the life of your client. Turn the focus away from what you do and shine a light on the value you bring.
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Before jumping into 2018 ready to make it "your best year yet" take a moment to remind yourself of all the moments that stick out and mean something to you from this year. That's what I did with my Top 10 Business Highlights of 2017 List.
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